Terms of sale

1. Seller identification

HBL Studio

Sole proprietorship – Micro-enterprise

Manager: Marine Hivart

Address: 46 Rue Desnosse Mathieu, 60250 Balagny-sur-Thérain, France

Email: contact@hblstudio.fr

SIRET: 10602615600013

VAT not applicable, article 293 B of the French General Tax Code (CGI).

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2. Products

The products offered for sale are presented as accurately as possible.

Photographs and visuals are not contractual and may show slight colour differences depending on the screen used.

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3. Prices

Prices are shown in euros (€).

Under the micro-enterprise scheme, VAT is not applicable (article 293 B of the CGI).

Delivery costs are shown before the order is confirmed.

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4. Orders

Any order confirmed on the website constitutes full and complete acceptance of these Terms of Sale.

HBL Studio reserves the right to refuse or cancel any order in the event of a previous dispute with a customer or suspected fraud.

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5. Payment

Purchases are paid for using the secure payment methods offered on the website.

The order is considered final once payment has been validated.

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6. Delivery

Orders are prepared within 24 to 48 working hours.

Delivery times are given for information only:

  • Standard delivery: 3 to 5 working days
  • Express delivery: 1 to 2 working days

HBL Studio cannot be held responsible for delays attributable to the carrier.

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7. Right of withdrawal

In accordance with current legislation, the customer has 14 days from receipt of the order to exercise the right of withdrawal.

Items must be returned:

  • unworn;
  • unwashed;
  • in their original condition;
  • with their original tags.

Return costs remain the customer's responsibility.

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8. Refunds

After receipt and inspection of the returned items, the refund will be made within a maximum of 14 days using the payment method used for the purchase.

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9. Defective products

If a product has a manufacturing defect, the customer must contact HBL Studio at:

contact@hblstudio.fr

attaching photographs of the defect.

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10. Personal data

Personal data collected is processed in accordance with the Privacy Policy available on the website.

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11. Applicable law

These Terms of Sale are governed by French law.

In the event of a dispute, an amicable solution will be sought before any legal action.